Ironman 320T Treadmill – Why We Don’t Recommend It

Ironman 320T TreadmillThe Ironman 320T treadmill (also known as the Ironman Triad treadmill) is the top of the range of the Ironman T series treadmills yet it is still available at under $1000 with free shipping. It’s hard to find a treadmill with so many features for that price yet we hesitate to fully recommend this one.

First of all, on the plus side, what do you get for your money?

Features of the 320T Ironman Treadmill

  • 2.5 HP Continuous duty motor – at this level the motor is suitable for both walking and running.
  • 20″ by 56″ running surface is suitable for those with long strides unlike many cheaper treadmills
  • Large 2.5″ rollers give a smoother ride and reduce wear on the bearings and motor.
  • The treadmill package includes a Polar chest strap transmitter for accurate and continuous heart rate measurement. The heart rate monitor optionally interfaces with one of the programs on the machine so that the machine adjusts its settings according to your heart rate. The machine also has EKG pulse monitors in the hand grips. Although these are less accurate than using the chest strap some people prefer these to wearing the strap.
  • The machine has a good variety of programs. Along with the heart rate control program there are 4 pre-set programs, 8 customizable programs and 2 user programs.
  • The LED 5-window display console with 1/4 track performance matrix shows time, distance, calories burned, and heart rate.
  • Speed can be adjusted from 0.6 mph up to 10 mph and incline can be raised from 0% up to 10%. This is adequate for most home equipment users although not for serious athletes.
  • Folding design and transport wheels which help you move and store the machine more easily
  • Remote handle bar controls and one-touch speed and incline bars make it easy for you to adjust the machine settings during your workout
  • The Ironman Triad 320 T includes a two-speed cooling fan, reading rack and water bottle holder
  • Maximum weight supported by the 320 Triad : 350lbs which will be fine for most people and is a higher capacity than many home treadmills of this price can support. We would still not recommend you choose this one if you are over 300lbs however to avoid straining the motor at its maximum capacity.
  • The product measures 70 inches long by 32.5 wide by 60 inches tall in use (When folded, the treadmill measures 37 inches long by 32.5 inches wide by 64.5 inches tall)
  • Product Weight : 215lbs (300lbs shipping weight)
  • Warranty : You get a lifetime warranty on the sturdy frame which is powder-coated steel, 10 years on the motor, 2 years parts and 1 year labor

For more details you can see the user-manual at

Problems with the Ironman 320T machine

  • The folding mechanism is supposed to have something called “shock-assist” to make folding and unfolding easier but users feel it does not really make much difference to the Ironman fitness treadmills.
  • Some reviews talk about how heavy the machine is but this is a BENEFIT rather than a fault. You do not want a light treadmill – you need the weight for stability. Just make sure that you have help with the delivery/assembly because it’s almost impossible for one person to move the machine until assembled.
  • A number of users had complaints about the customer service from Keys Fitness (makers of the Ironman treadmills range) – quality problems are one thing and no manufactured product will get it right every time but you do want responsiveness when things go wrong under your warranty. This affected our Ironman treadmill rating and is the main reason that we can’t recommend this machine although it has a great spec for the money and a number of happy buyers (“Does everything I need it to do and then some, would purchase it again.”) as well as positive consumer reports. If you want to make up your own mind look at the 320T Triad Ironman fitness reviews online at Amazon.

Our Summary

The Ironman 320T Treadmill (Ironman Triad treadmill) has a great spec offering good value for money but we hesitate to recommend it due to poor customer service reports about Keys Fitness

Where to Buy The Ironman 320T Triad

If you still love the spec of the Ironman 320T treadmill and you have a limited budget, we recommend you go to Amazon for the best deal on the Ironman 320T (Triad) Treadmill and at least then you have the reassurance of buying from a well-known company should things go wrong.

Despite the customer care reviews there ARE still many happy customers out there so it’s a real shame that a high standard of customer care is missing from the picture.

“I was in the market for a treadmill and so I did the usual research. Amazon had the best price by far, and the treadmill arrived in just 4 days, with FREE shipping! I had a friend put it together, which took about 2 hours. I hopped on the first day it arrived and have had a lot of fun ever since. Amazon was great, I’m very pleased with my purchase, and all in all, this was a great experience”.